Sattva Center for Archery Training ships most products using UPS or USPS. You may choose your shipping method at checkout.
Over-sized products like Dragonfly Archery Stands and Target Mats are shipped via freight. Shipping costs for freight are not included in your purchase options. A staff member will contact you to communicate the shipping cost and send a separate invoice.
Because we are a small business, Sattva Center cannot offer free shipping on returns and exchanges. The purchaser is responsible for the cost of shipping a returned or exchanged product.
To begin your return process, please contact us and tell us about why you need to return or exchange your product.
We offer full refunds on most unused products in their original packaging. The packaging and the product must be in original, mint condition.
Returns and exchanges are not accepted on the following over-sized products: Dragonfly Archery Stands and all brands of Target Mats. All sales of these products are final.
After we receive your returned product and inspect for damage and quality, we will then refund the original price using your original payment method. This process may take 2-3 weeks from the date we receive your item. Why does it take so long? Because we are a small business and are juggling many balls. We thank you for your patience.